Frequently Asked Questions
Everything you need to know about working with us.
Yes! We work with clients across Africa, the UK, and beyond. All project communication happens via email, Zoom, and WhatsApp — timezone differences are no problem.
Our maintenance plans include security updates, daily backups, uptime monitoring, performance checks, minor content updates, and priority support.
Yes. Our standard payment terms are 50% before design, 25% after agreed design, and 25% after delivered product.
A simple business website takes 1–2 weeks. More complex projects like e-commerce stores or custom web apps take 3–6 weeks. We'll give you an exact timeline in your proposal.
We need your brand assets (logo, colours), content (text, images), and access to your domain and hosting. We can also help with content writing and photography if needed.
Absolutely. We build an easy-to-use admin panel so you can update content, blog posts, and portfolio items without any coding knowledge.
We offer 3 rounds of revision on all designs. Our discovery process ensures we understand your vision before we start designing, which minimises revision rounds significantly.
We build every website with SEO best practices: semantic HTML, fast loading, meta tags, structured data, and mobile responsiveness. Ongoing SEO requires our dedicated SEO service.