Privacy Policy

Effective Date: July 9, 2026  |  Last Updated: July 9, 2026

Welcome to Neeve Smartech. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.

01. Information We Collect

Personal Information

When you contact us, request a quotation, subscribe to our newsletter, or purchase our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Billing information
  • Project requirements
  • Any information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral website
  • Cookies and similar technologies

02. How We Use Your Information

We use your information to:

  • Provide web design and development services
  • Respond to inquiries and customer support requests
  • Prepare quotations and proposals
  • Process payments
  • Improve our website and services
  • Send project updates
  • Send newsletters or marketing communications (only where permitted)
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

03. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Measure marketing performance

You may disable cookies through your browser settings. However, some features of the website may not function properly.

04. Sharing Your Information

We do not sell or rent your personal information. We may share information only with:

  • Payment processors
  • Website hosting providers
  • Cloud storage providers
  • Email communication providers
  • Analytics providers
  • Legal authorities where required by law

These third parties are only permitted to use your information to provide services on our behalf.

05. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, loss, or misuse.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

06. Data Retention

We retain your information only for as long as necessary to:

  • Deliver our services
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

07. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

08. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as:

  • Google Analytics
  • Google Maps
  • Social media platforms
  • Payment gateways
  • Live chat services

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

09. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

10. International Data Transfers

If you access our website from outside our operating country, your information may be transferred and processed in countries where our service providers operate. We take reasonable measures to ensure your information remains protected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

We encourage users to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Neeve Smartech
Phone: +263780212542
Address: Bulawayo, Zimbabwe

Consent

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.